Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website and services.

Last updated: August 11, 2025

1. Introduction

Leeleberd Led Lights ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials and profile information
  • Payment and billing information
  • Communication preferences
  • Feedback, comments, and reviews
  • Information provided through customer support interactions

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, links clicked)
  • Cookies and similar tracking technologies
  • Referral information
  • Performance and error data

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Providing Our Services

  • Processing and fulfilling orders
  • Providing customer support and technical assistance
  • Sending order confirmations and shipping updates
  • Managing your account and preferences

3.2 Improving Our Services

  • Analyzing website usage and performance
  • Conducting research and development
  • Gathering feedback and testimonials
  • Identifying and fixing technical issues

3.3 Communication

  • Sending marketing communications (with your consent)
  • Providing product updates and announcements
  • Responding to inquiries and support requests
  • Sending important service notifications

3.4 Legal and Security

  • Complying with legal obligations
  • Protecting against fraud and security threats
  • Enforcing our terms and policies
  • Resolving disputes and claims

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving customers, including:

  • Payment processors and financial institutions
  • Shipping and delivery partners
  • Website hosting and analytics providers
  • Customer support and communication services
  • Marketing and advertising partners (with consent)

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders or legal proceedings
  • Government requests or investigations
  • Protection of our rights, property, or safety
  • Prevention of fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

5.1 Types of Cookies

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used for advertising and marketing purposes
  • Preference Cookies: Remember your settings and preferences

5.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Our cookie banner allows you to accept or decline non-essential cookies.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response and breach notification procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You may request access to your personal information and receive a copy in a portable format.

7.2 Correction and Updates

You may request correction of inaccurate or incomplete personal information.

7.3 Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

7.4 Opt-Out

You may opt out of marketing communications and certain data processing activities.

7.5 Data Portability

You may request transfer of your personal information to another service provider.

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law:

  • Account Information: Retained while your account is active and for a reasonable period thereafter
  • Transaction Data: Retained for accounting and legal compliance purposes
  • Marketing Data: Retained until you opt out or withdraw consent
  • Analytics Data: Retained for website improvement and analysis
  • Legal Requirements: Retained as required by applicable laws and regulations

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable data protection laws.

10. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

Your continued use of our website and services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe and work to address your concerns.